A few good questions
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We take three days to make a cookie. Seriously.
Our dough cold-ferments for 72 hours before we bake it, then our cookies rest for at least 3 hours afterward. The result is a big, thick cookie with a fudgy center, crisp edges, and a whole lot of flavor.
We make everything in small batches at our little cookie shop in West Hollywood. No shortcuts, no mass production, and only three flavors on the menu each day.
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Our signature chocolate chip cookie, and the one that started it all.
It's loaded with dark and semisweet chocolate chips, with Maldon sea salt baked right into the bottom. That little hit of salt balances the sweetness and makes the chocolate taste even better.
Once you've had a Salty Bottom, you'll understand.
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Big. Really big.
Each cookie weighs about six ounces. They're thick, substantial, and probably bigger than what you're picturing.
Sharing is entirely optional.
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We offer three flavors every day: our signature Salty Bottom chocolate chip cookie and two rotating flavors from a growing collection of more than 20 recipes.
You might find Pistachio Milk Chocolate one day and Lemon Poppy Seed the next. We like to keep things interesting.
Check our Shop page for today's menu.
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We offer a rotating gluten-free flavor on Fridays, alongside our regular menu. We don't currently offer vegan cookies.
One important note: all of our cookies are made in the same kitchen, where we handle wheat, dairy, eggs, nuts, and other allergens. Our gluten-free cookies aren't suitable for people who need to avoid gluten cross-contact.
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Some do, and some don't. Our recipes may contain wheat, milk, eggs, peanuts, tree nuts, soy, and other allergens.
Because everything is prepared in the same kitchen using shared equipment, we can't guarantee that any cookie is free from cross-contact.
If you have a food allergy, please ask us about the ingredients before ordering.
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Room temperature with a Diet Coke. That's our vote.
We spend a lot of time getting the texture just right, and we think our cookies are at their best after they've completely cooled and rested. That's when you get the fudgy center, the texture, and the flavor we're after.
Of course, if you prefer a warm cookie, we're not going to stop you. 5-15 seconds in the microwave aught to do it.
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Keep them in an airtight container or sealed bag at room temperature, away from heat and direct sunlight.
We recommend enjoying them as fresh as possible, but they’ll stay delicious for 7-10 days.
For longer storage, freezing is your friend.
Everything you might want to know about our cookies, our little window in West Hollywood, and how the whole thing works.
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Absolutely. Our cookies freeze well.
Wrap them individually or keep them in airtight, freezer-safe bags to protect them from drying out and absorbing freezer odors.
When you're ready for one, let it thaw in its wrapping at room temperature until it's completely thawed. No oven required.
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Come see us at our walk-up cookie window at 8714 Santa Monica Boulevard in West Hollywood, right next door to Fresh Corn Grill.
We're open Wednesday through Sunday, 11am to 7pm, or until we sell out. We're closed Mondays and Tuesdays.
You can also order on our Shop page.
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You can order cookies right here on our website.
Choose from the flavors currently available, add them to your cart, and select your pickup or shipping option at checkout.
For pickup orders, simply stop by our West Hollywood window at your selected time. We'll have your cookies waiting.
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Yes! You can order White Label Cookies for shipping from our Shop page.
Choose your cookies, enter your shipping address at checkout, and we'll take care of the rest.
Once your order ships, you'll receive an email with tracking information so you can follow your cookies on their journey.
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Yep. Pretty regularly.
We make a limited number of cookies each day, and when they're gone, they're gone. It's part of how we keep everything fresh and made in small batches.
If you've got your heart set on a particular flavor, we recommend coming earlier or placing an online order for pickup while it's still available.
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Absolutely. We make cookies for parties, corporate events, client gifts, celebrations, and other occasions that could use a six-ounce cookie.
Special orders start at 32 cookies, with at least seven days' notice. We can also discuss packaging and presentation for gifting or events.
Email us at matt@whitelabelcookies.com and tell us what you're planning.
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For special orders, yes!
Our daily menu features just three flavors, but our larger collection includes more than 20 recipes. For orders of at least 32 cookies with seven days' notice, you can choose up to four flavors in multiples of eight.
Email us at matt@whitelabelcookies.com and tell us what you're planning.